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MBB Consulting™ - 8 Disciplines of Problem Solving (8D) Training Near Kansas City, KS

8 Disciplines of Problem Solving (8D) Training Near Kansas City, KS

8 Disciplines of Problem Solving (8D) Training
Kansas City is a metropolitan area straddling the Mississippi River. 8D training provides Kansas City students a strong, auto-industry problem solving system.
Price $698 / student
Duration 2 days
Format In-person, instructor-led slideshow with exercises and a quiz to test comprehension.
Materials Each student will receive a 3-ring binder containing print-outs of the slideshow. Assuming satisfactory quiz results graded a few days after class, each student will receive a Certificate of Completion.
Class Size4 - 10 students
Start Day Options
SUMOTUWETHFRSA
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facility match
CityKansas City, KS

Recommended Dates

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All Dates

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About 8 Disciplines of Problem Solving (8D) Training


Who is 8 Disciplines of Problem Solving (8D) Training for?

8D can be used by everyone. We all deal with processes. Everything we do can be described in a step by step list of sequential actions. Even how we prepare for work, drive to work, take a lunch break, buy groceries, or pick the kids up from school; these are all processes. How Procurement teams develop and qualify suppliers, Buyers order material, HR interviews candidates, hiring managers select candidates, quotes are done, parts are made, customers are invoiced, etc. Anyone hoping to improve their service, process, or product can use 8D. And, not only is it good for your immediate need to make things better, being a highly desirable skill increasingly sought after by hiring managers, 8D is also good for your career development. In our course, Kansas City students learn:

8 Disciplines of Problem Solving (8D) Training Course Overview:

8D training teaches Kansas City students Ford's comprehensive 8 Disciplines of problem solving methodology notable for its formal team recognition step.. At Ford, 8D was originally called Team-Oriented Problem Solving (TOPS). One of our Master Black Belts worked at Ford and lived with TOPS and 8D as it evolved over a decade. A best practice of 8D is the last step (D8), where the team's accomplishment is celebrated. This is because Lean Daily Management boards at Ford included SQDCME where "M" stands for Morale. Morale was an essential aspect of everything we did and protected us from practicing "Lean Gone Wrong"™.

What are the 8D's?

D0 Plan. Plan for solving the problem and determine the prerequisites. Together with D1-D3, this is similar to MBBC's interpretation of Six Sigma's Define Phase.

D1 Team. Establish a team of people with product / process knowledge. Target the minimum-sized team with a decision-making representative of each function that holds a stake in the project. These must be people who can get things done; not note takers who need to check back with somebody else about every small decision or action.

D2 Define. Describe the problem. Specify the problem by identifying in quantifiable terms the who, what, where, when, why, how, and how many for the problem. A great way to define problems is in terms of their annual cost because this sets the budget for your project.

D3 Contain. Develop immediate but temporary containment plan. Think about what can be done right now to improve conditions from the customer's perspective. Make sure that whatever actions taken lower total cost. Implement and verify. We notice that some Lean Six Sigma trainers and even accredited training material completely omit the critical step of containment. This must be done wherever possible.

D4 Analyze. Determine, identify, and verify root causes and escape points. Identify all applicable causes that could explain why the problem occurred. Also identify why the problem was not noticed at the time it occurred. 8D root cause analysis techniques usually include walking the process, 5 Whys, and cause and effect (fishbone / Ishikawa) diagrams or matrices. More complex problems could require component swap exercises or Design of Experiments (DOE).

D5 Pilot. Choose and verify permanent correction actions (PCAs). Through pre-production programs, quantitatively confirm that the selected correction will resolve the problem for the customer.

D6 Improve. Implement and validate corrective action. Expand D5's pilot into full production.

D7 Prevent. Similar to Six Sigma's Control Phase, if error-proofing was not possible in the Improve Phase, then modify management systems to lock in changes and prevent recurrence. Modifications usually include revision-controlled updates to company policies, practices, and work instructions or other procedures, releasing them, training their users, and following up with supervision and audits assuring new requirements are followed. Complex, technical control may take the form Statistical Process Control (SPC).

D8 Celebrate. Congratulate your team. This is a best practice compared to Six Sigma, Shainin RedX, and other methods. It's important to remember the human element. Teams should be recognized for their successes especially on projects impactful enough to invoke an 8D.


Do 8D's right. Save money. Improve profit. Have a happy team. Sign up for 8D training today.

Kansas City

City of Fountains

Excellent choice! It is a major federal government, agricultural, automotive manufacturing, and pharmaceutical production center. After 8 Disciplines of Problem Solving (8D) Training, entertainment options include performing arts, Jazz, and Nelson-Atkins Museum of Art.

Kansas City
SUMOTUWETHFRSA
Kansas City, KS
Credit: David Clark

Facility

Just outside Kansas City, our Overland Park 8 Disciplines of Problem Solving (8D) Training facility offers treetop views. The office is in the beautifully-landscaped Premier Office Park, a master-planned business campus in Johnson County, notable for being one of the best cities to live and work in America according to many reviews. The office was recently remodeled and includes a spacious and inviting reception area and well-equipped business lounge. We are near major hotel chains, an indoor mall and fine restaurants and eateries.

Testimonials

Read what our students and clients have to say.

Vintanya C.
Vintanya C.
QA Engineer II
Medical


MBBC's instructor is a true gem in the industry! Not only was he engaging (no one fell asleep, that really says something), his industry knowledge is current and even surpasses the industry standards for accuracy, clarity, and understanding in the GD&T space. From this course, I discovered how much GD&T exposure I have had as a Biomedical Engineer working in Quality, and it also gave me the framework I need to finally move into design and product development. I am looking forward to taking more courses with MBB Consulting.



Phil M.
Phil M.
Molding Process Engineer
Aerospace


Very interesting and relevant content and excellent (SMED) presentation.